1. Introduction

INOVENTIA - Sociedade Unipessoal, Lda, with Corporate Tax Identification Number 518481158 and registered office at TECNEA Business Center, Office 1.11, Rua Marco da Légua, 700, 2400-016 Leiria, is a company whose main activity is "Other business and management consultancy activities" (CAE 70220). This Privacy Policy applies exclusively to the collection and processing of personal data carried out by the company and complements the terms and conditions set out in supply, service provision or similar contracts.

2. Scope

The new General Data Protection Regulation (GDPR), approved by the European Parliament in May 2016, has been in force since 25 May 2018. The company is committed to protecting the privacy of its clients and users of its digital platforms, with the aim of reinforcing its commitment to privacy and personal data protection and acting in strict respect for, and compliance with, personal data protection legislation.

3. Personal Data

Personal data means any information relating to an identified or identifiable natural person, directly or indirectly. We collect personal data when you register on our website, request a product, service or information, submit a complaint or provide feedback. The company collects the personal data necessary for its activity, normally for managing the contractual relationship involving the supply of products, provision of services and customer support, processing data such as name, address, telephone number, email address, tax identification number and data related to purchase history, where applicable. We may also collect your data to disclose new products, services, special offers or other information that we believe may be of interest to you. The data subject is guaranteed the right of access, update, rectification and erasure. To exercise these rights, please contact us using the email address info@inoventia.pt

4. Data Retention Period

Where no legal requirements apply, data will be stored for the minimum period necessary to achieve the purpose for which it was collected. For marketing and customer support purposes, your data will be retained for up to 10 years after your consent or your last contact. You may withdraw your consent at any time by contacting us via email at info@inoventia.pt.

5. Data Security

In order to ensure the security and integrity of the data provided by users of our website and digital platforms, we have implemented the necessary measures to help us keep information secure and up to date. Data accessed and voluntarily submitted by the user is encrypted and stored securely, subject to the security measures we consider essential for its protection. Although all measures are being taken, we remind our users of the importance of keeping their PCs and browsers duly updated, security patches configured, firewall active, antivirus and anti-spyware software installed, and of verifying the authenticity of the websites they visit.

6. Cookies

"Cookies" are small software tags stored on your computer through your browser that make it possible to optimise your browsing experience and analyse overall website usage. Cookies may be used by the company to: - collect users’ IP addresses and thereby personalise their usage preferences; - obtain statistical information about the website, such as distinguishing new users from regular users. You may always limit or restrict the acceptance of cookies through your browser options.

7. Disclosure of Data to Third Parties

In certain situations, the company may disclose personal data to third-party companies so that they can provide services on our behalf. When this occurs, we assess the suitability of these entities and the safeguards they provide in this regard, formalising all conditions in a contract with the relevant entity. The company only provides the data that is strictly necessary and will always remain responsible for the data it discloses. In addition, we may have to disclose personal data to enforce the law, protect or defend the company’s property rights, or act in urgent situations to protect the security and safety of the data of our users, clients and the public.

8. Changes to the Privacy Policy

The company reserves the right to update this Privacy Policy at any time. Use of the service constitutes acceptance of these terms and any updates. As such, please review this Privacy Policy periodically.

9. Contacts

The entity responsible for collecting and processing personal data is the company itself. If you have any questions about our Privacy Policy or the information we hold about you, you should contact us by email at info@inoventia.pt or by post at TECNEA Business Center, Office 1.11, Rua Marco da Légua, 700, 2400-016 Leiria.

Last updated: 2026-04-22